54 Poseidonos str, Heraklion, 71307

+30 2810 222545



1. User privacy & data protection

  • Data is a liability, it should only be collected and processed when absolutely necessary.
  • We will never sell, rent or otherwise distribute or make public your personal information.


2. Relevant legislation

2.1 Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

2.2 To provide you hotel services, we must collect some personal information according to the law.


3. Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.2 Contact forms and email links

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

3.3 We collect personal data from the hotels official pages in the social media in which your participation is voluntary.

3.4 We collect personal data to provide you services in our hotel. We do this during check-in or during reservation procedure. We may collect data such: name, address, phone no, email address, ID or passport No, date of birth. We also collect payment data(credit or debit card no) and if you are a member of a company, the company’s info in order to issue invoices. We collect the dates of stay in our hotel also.

3.5 We not collect any sensitive personal data or data can lead to that unless you share it voluntary to help us make your stay better. For example medical data as allergies or disability to help us personalize your needs and provide you special food or disability support you need.  


4.0 Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.